The second part of our case study research that we did together with T-Systems MMS on roles, processes, and leadership in digital transformation has been published. Unfortunately, it is only accessible in German at the moment, but later this year an English translation might become available. You can download the study from this website (free, registration necessary).
While in the first part we focused on creating a transformation strategy and digital innovation, in this second part we look at the operational level. Who is steering digital transformation? What is the new role of the IT? What new roles and responsibilities are needed? How does digital transformation change organizational culture and leadership?
I am looking forward to hearing your thoughts and feedback about this study!